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Home  > Service  > FAQ
General FAQ's
1. How and when is it best to perform maintenance on my reel or rod?
2. How do I know which tackle can best be used in certain fishing environments?
3. How do I know which tackle can best be used in certain fishing environments?
4. How long is my Shimano product covered by the guarantee?
1. How and when is it best to perform maintenance on my reel or rod?
After a day on the water your tackle needs to be cleaned. For most rods you can just use a dry cloth for cleaning or with sea fishing, flush your rod with lukewarm water before drying. Your reel should always be flushed with lukewarm (not hot!) water whether you've been fishing fresh- or seawater. Never use detergent because it will dissolve grease as well. Dry with a clean cloth afterwards. We advise you to have your reels checked after 12 months, as preventative maintenance can substantially extend its lifetime.
2. How do I know which tackle can best be used in certain fishing environments?
All our products are grouped into families, allowing you to find the best solution for every specific situation. However there's still some tackle that can be used in many different ways and environments. Ask your dealer or Shimano Service Center for more information on suggested use of tackle.
3. How do I know which tackle can best be used in certain fishing environments?
All our products are grouped into families, allowing you to find the best solution for every specific situation. However there's still some tackle that can be used in many different ways and environments. Ask your dealer or Shimano Service Center for more information on suggested use of tackle.
4. How long is my Shimano product covered by the guarantee?
Shimano was the first tackle manufacturer to introduce a two year parts and labour guarantee in 2002.
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